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How can we help?

Entries, transfers, race day and results: search the knowledge base, or ask the assistant and get an instant answer from the same articles.

Every answer about entries, transfers, age limits, bib collection and race day is in the RunThrough Help & FAQs, shared with our UK and USA events. Open the Help & FAQs.

Still stuck?

The team is a message away

Email us with your order number and the event, and the team will come back to you. The RunThrough Help & FAQs cover the common questions in the meantime.

Race day

The race-day guide

Timings, bib pickup, baggage, the course and what to bring, plus the PDF guide for each race.

Read the guide →

Prefer email?

info@runthrough.co.uk
We usually reply within a few hours on weekdays, and the team is at every event village on race morning.